Frequently asked questions…

WHY SHOULD I USE DONE! CONCIERGE SERVICE?

With over 31 years of expertise in the Travel/Hospitality Industry, DONE! Concierge Service is able to save you time and the hassle of researching vendors, negotiating pricing/availability, and coordinating all the small/minute details. With DONE! Concierge Service, you will be assigned a Dedicated Personal Concierge. That Team Member will be your single point of contact for your visit. You’ll receive detailed summaries of each activity and reminders the day before. This helps to ensure that YOU enjoy your visit to Park City, along with the rest of your Family and Friends.

WHAT CAN MY DONE! CONCIERGE ASSIST WITH?

There is nothing “too big” or “too small” for your Personal DONE! Concierge to assist you with. Popular requests in from previous Guests include Airport Transportation, In-Town Transportation, Grocery Provisioning/Delivery, Ski Lessons, Ski Lift Tickets, Ski Gear Rental, Ski Clothing Rental, Catering, Private Chefs, Activities/Excursions, Flowers, Birthday Cakes, In-House Massages, and more!

DO I PAY A “HIGHER PRICE” for items/services?

We believe in being fully transparent with our Clients. You pay exactly what we pay for any item or service. We will share all confirmations/receipts with you. DONE! Concierge charges a percentage of what they coordinate and that is how your dedicated DONE! Concierge Team is compensated.

CAN DONE! CONCIERGE SERVICE ASSIST ME OUTSIDE OF PARK CITY, UTAH?

DONE! Concierge Service is currently based/focused on the Park City, Utah area. We are considering expanding to other markets and would love our existing Clients to recommend other areas they would like to see us in. With that said, if you are traveling and are an existing or previous Client, we will work our magic and assist you as best we can due to our large network of Vendors and Services.