TERMS AND CONDITIONS

TERMS & CONDITIONS

Done Concierge Service LLC ("Company") hereby agrees to provide General Services to the Signee of this Agreement (“Client”) in accordance with this agreement.

Company shall provide all such lawful services as are requested by the Client in regards to their trip to the Park City, UT area.

This "Concierge Service Agreement" ("Agreement") will commence from the date this executed Agreement is signed and returned to the Company through Client's last day in Park City, UT.

1. Company shall contract with others as needed to provide the services requested. Company shall use its best efforts to obtain qualified providers of such services, but no guarantee is given as to the quality of service provided by others.

2. Client understands and agrees that Company shall not be liable in any manner for any loss, damages or claims that arise from the furnishing of services or products to Client by any subcontractor, including any consequential damages that may arise from the furnishing of such services or products.

3. Company shall receive compensation for its services as follows for time expended on behalf of Client as follows:

 - Service Fee ("Service Fee") of 20% of any Service /Product procured on behalf of the Client, based on the final receipt (including any taxes, fees, or gratuity).
 - Restaurant Reservations are $50 Each
 - 3.5% Service Charge ("Service Charge") will be added to any invoice that is paid by Credit Card.
 - Payments made via Certified Funds, ACH, or Wire will not the Service Charge.

4. Company will charge the Client's Credit Card prior to procuring any Services/Products. Failure for the Client's Credit Card to be authorized will prohibit Company from procuring the requested Services/Products.

5. Should Client wish to modify any previously procured Service/Product, Company will make every effort with Vendor to honor request. Client acknowledges that changes to previously procured Services/Products may result in a price change.

6. All requested changes to previously procured Services/Products must be communicated to Company via email. Client will not make any changes/modifications directly with any Vendor/Service Provider and allow Company to make any changes/modifications.

7. In the event of inclement weather that prevents the Service or Product from being delivered or performed, Company will work with Vendor to make every effort to reschedule or refund said Service or Product, in which case the Service Fee and Service Charge will also be fully refunded.

8. Company will pay for all Services/Products that are requested by Client with Company's Credit Card and then charge Client's Credit Card. Company will never share Client's Credit Card with any Vendor.

9. Any changes or modification requests that the Client would like to make to any procured Services/Products will need to handled by the Company. Client should communicate any such requests via email to Client and not directly to any Vendor.

10. Should Client wish to cancel any previously procured Service/Product, Company will make every effort with Vendor to cancel specific Services/Products. Company will make Client aware of the Cancellation Policy for each Vendor prior to procuring a Service/Product. In the event that the Vendor issues a refund, Company will refund 100% of the refund issued by the Vendor. The Service Fee, which is non-refundable, and Service Charge will remain valid and billable.

12. If there is a Service or Activity that requires a "Waiver" or "Release" to be signed in order to procure that Service or Activity, by signing this Agreement, Client is authorizing Company to sign on their behalf. Client agrees that they will not hold Company liable for any injuries or deaths that may result from the Service or Activity, and that they only are allowing Company to sign on their behalf to expedite the procuring process.

11. Either Party may terminate this Agreement by notifying the other Party in writing. Any termination request will go into effect immediately. Any Services/Products that the Company has arrange for the Client prior to Termination will remain in place, unless Client requests for those Services/Products to be cancelled, in which the Section 10 of this Agreement would remain enforced.

12. Requests for dangerous or illegal Services or Products will not be able to be fulfilled.

13. By entering into this Agreement, you agree to receive informational messages (appointment reminders, account notifications, etc.) from DONE Concierge Service. Messaging frequency varies. Message and Data rates may apply. For help at anytime yo can reply to any text message from us with the word “HELP” or email sam@doneconciergeservice.com. You can opt-out of future text messages from DONE Concierge Service at anytime by replying with the word “STOP”.

13. In the event of any dispute under this agreement, Company shall be entitled to recover attorney fees and other costs reasonably incurred by it in connection with such dispute, whether or not litigation becomes necessary.

14. This agreement may be modified only in writing and agreed to by both parties.

15. Company warrants that it shall perform the Services (a) using personnel of required skill, experience, and qualifications; and (b) in a timely, workmanlike, and professional manner in accordance with generally recognized industry standards for similar services. COMPANY MAKES NO WARRANTIES EXCEPT FOR THOSE SET OUT ABOVE; AND DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

16. IN NO EVENT SHALL COMPANY BE LIABLE TO CLIENT FOR ANY LOSS, DAMAGES OR CLAIMS THAT ARISE OUT OF COMPANY'S PROVISION OF THE SERVICES, INCLUDING WITHOUT LIMITATION THE PROVISION OF TRANSPORTATION SERVICES, OR TO ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE, OR PROFIT OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL COMPANY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED TWO (2) TIMES THE AGGREGATE AMOUNTS PAID OR PAYABLE TO COMPANY FOR THE SERVICE OR PRODUCT GIVING RISE TO THE CLAIM.

17. Client acknowledges that its use of the Company's Services, including without limitation transportation services, involves the risk of serious injury, disability, death and property damage. Client hereby expressly waives and releases any and all claims, now known or hereafter known, against Concierge, and its officers, directors, managers, employees, agents, subcontractors, affiliates, shareholders/members, successors, and assigns (collectively, “Releasees“), on account of injury, illness, disability, death, or property damage arising out of or attributable to the Services, whether arising out of the ordinary negligence of Company or any Releasee or otherwise. Client covenants not to make or bring any such claim against Company or any other Releasee, and forever releases and discharges Concierge and all other Releasees from liability under such claims. This waiver and release does not extend to claims for gross negligence, willful misconduct, or any other liabilities that Utah law does not permit to be released by agreement.